After redeeming your prize online, you will receive an email with instructions to schedule a prize pick up that is convenient for you. Members will have 30 days to schedule a pick up at any home athletic event, excluding football. After 30 days, if a pick up has not been scheduled your prize order will expire. All prizes must be picked up in person. Prizes cannot be mailed. To schedule a pick up email firstname.lastname@example.org letting us know the next home athletic event you plan to attend to pick up your prize!
The last day to redeem your points for prizes is June 30, 2022 at 5:00 PM.
In most cases, your points have not displayed in your account because you have multiple email addresses in the Crimson Tide Rewards system. The email address used to sign up for purchasing season tickets MUST match the email address used to register for your online account. If you have season tickets to any sport other than football, an online account has already been created for you with the email address used to purchase your season tickets. Season ticket holders received an email with their temporary account passwords shortly before the beginning of each sport's season. There is no need to create an online account. If you have season tickets, the email address MUST match the email address used to purchase your season tickets. If not, you will have two separate accounts. If you believe this to be the case, please contact support to have your accounts merged.
Each member must have a unique email address to participate. The same email address cannot be used by more than one member. It is important that the email address used to register online is the same as that used for your season tickets.
No, prizes must be picked up at official prize pick-up events.
The smart phone app is called Crimson Tide Rewards and it is free to download.
Once downloaded, the GPS smart phone app will ask the user to turn on push notifications and location services. If accepted by the user, push notifications will notify users about points, event check-ins and special prizes. If accepted by the user, location services will automatically award points at athletic events when users arrive at the event. Location services will also have exclusive offers for users at the event.
Twitter has changed its policy to prohibit businesses and other organizations from rewarding users for posting with specific hashtags or retweeting certain accounts. Effective May 3, 2015, we are no longer able to award points for retweeting accounts or posting a tweet with an approved hashtag.
Instagram has changed its policy to prohibit businesses and other organizations from rewarding points to users for connections and activities on Instagram. Effective August 2016, we are no longer able to award points for reposting pictures or posting a picture with an approved hashtag.
Yes. You will earn points upon scanning your season ticket(s) at any home athletic event.
Yes, all accounts will roll over points for each new academic year.
Point redemption works much like an online store. Redeem the points you have accumulated for the prize(s) of your choice. After redeeming your prize(s), those points will be subtracted from your total available points. Your cumulative points for the entire year will not be affected.